Returns & Exchange Policy: 

At Shaqtu.com, we stand by the quality of our products. If you are not fully satisfied with your purchase, you can take advantage of our return and exchange policy.

Returns:

• Products must be returned within 30 days of receipt.
• Items must be returned within 30 days of receipt.
• Returning shipping costs are the responsibility of the customers unless the return is due to our error.
• To initiate a return, please contact us at contact.shaqtu@gmail.com.

Exchanges:

• If you wish to exchange a product, please ensure that it is unused and in its original condition.
• Contact us at contact.shaqtu@gmail.com to start the exchange process.
• Exchange requests must be made within 30 days of receiving the product.

Non-returnable items:

• Due to hygiene reasons, certain products such as opened serums are not eligible for return.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method.